Hard conversations · Training & coaching
I hate hard conversations. Can you fire people for me?
You'd rather do almost anything than tell someone their work isn't good enough. So you wait. You hint. You hope it fixes itself. Meanwhile, your best people are watching you tolerate it.
What's really going on
Here's the truth: you're not bad at hard conversations. Nobody ever taught you. Most owners and managers were promoted because they were great at the work, not because anyone showed them how to tell someone a hard truth with respect.
Can I have the conversation for you? Sometimes, yes. But if I do it every time, your team learns that you won't. The better answer is to teach you and your managers how, so it stops being the thing that keeps you up at night.
The conversations we practice
- Feedback on performance or attitude
- Attendance and reliability
- Documented warnings and discipline
- Terminations and layoffs
- Conflict between team members
- Saying no to a long-time employee or a family member
How I help
Leadership Boot Camp
Three days for new and first-time supervisors and managers, in groups of 3 to 15. Hard conversations are a core module, practiced out loud with real scenarios from your workplace.
Executive coaching & leadership training
One-on-one coaching and group training for owners, executives and senior leaders, so you lead the hard moments yourself, calmly and without second-guessing.
Prep for the real thing
Have one coming up? We plan it together: what to say, what not to say, and what to do if it goes sideways.
This is for you if…
- You avoid a conversation you know you need to have
- Your managers come to you to handle every problem
- Problems get tolerated until someone quits or gets fired
- You want a team that can handle conflict without drama
See all coaching & training
Executive coaching, Leadership Boot Camp, leadership training and HR development coaching →
Leading a whole executive team?
If the issue is how your leaders talk to each other, the Leadership Intensive is built for that.
No forms. No pitch.
Tell me what's going on.
Text me, call me, or grab 30 minutes on my calendar. I usually reply within two hours during business hours.